About Us

Get to Know Promex Tire and Auto: Your Trusted Auto Repair Experts in Newport, NH

At Promex Tire and Auto in Newport, NH, we’re more than just an auto repair shop – we’re a community cornerstone, dedicated to keeping you safe on the road. As your neighborhood auto repair experts, we take pride in delivering top-notch service, backed by decades of experience and a commitment to honesty, integrity, and exceptional customer care.

From Passion to Profession

Promex Tire and Auto was founded by Steve Lemary in the early 1990’s, and was purchased by Michael and his wife Sarah in 2023. Michael grew up immersed in the world of cars, and Promex Tire and Auto is the culmination of a lifelong passion for automotive excellence. Michael’s vision is to build on the reputation Steve and Kim established by providing Newport and its surrounding areas with unparalleled auto repair service.

Keeping You Safe on the Road

At Promex Tire and Auto, our mission is to protect our customers by providing honest, dependable automotive service that keeps their vehicles safe and reliable. We’re just as committed to investing in our own team, offering meaningful work, personal growth, and professional development so every technician who works on your vehicle takes pride in doing it right.

Whether it’s routine maintenance or complex repairs, you can trust us to treat your vehicle as if it were our own, ensuring you have a reliable mode of transportation for years to come.

A person in a blue shirt is working on the engine of a car. The engine has multiple orange and black components, with various wires and parts visible, indicating a complex mechanical assembly. The scene appears to be from under the open hood of the vehicle.

Our Vision for Promex Tire and Auto

Our vision is to steward this business in a way that honors God by serving others with integrity, developing our employees as people and professionals, and being a trusted source of protection and peace of mind for our community.

Our Process

When you visit our shop, we’ll check over your vehicle and communicate any issues that need to be taken care of immediately, as well as work that isn’t as pressing.


We’ll give you an estimate and get the OK from you on the repairs you want done. We can usually get your car back to you within a couple of days depending upon the availability of parts.

Honesty, Integrity, and Reliability:
The Foundation of Promex Tire and Auto

Our business is built on a foundation of honesty, integrity, and treating your vehicle as if it were our own. When you bring your vehicle to Promex Tire and Auto, you can rest assured that you’ll receive transparent, trustworthy service every time. We believe in doing what’s right for our customers, which means only recommending the repairs necessary for the safe operation of your vehicle. With us, there are no hidden agendas – just honest, dependable auto care you can count on.

Our Core Values

Our business is built on a foundation of honesty, integrity, and treating your vehicle as if it were our own.

We Protect People

Safety comes first, always. We exist to protect our customers, our team, and everyone on the road by ensuring vehicles are safe, reliable, and never compromised for convenience or profit.

We Act With Integrity

We tell the truth, do what’s right, and stand behind our work, even when no one is watching. Our reputation is built on honesty, transparency, and follow-through.

We Serve With Care

We treat every customer and every employee with respect, patience, and genuine concern. We listen first, communicate clearly, and never forget that people matter more than cars.

We Invest in Our Team

We believe strong shops are built by growing people. We commit to developing our employees professionally and personally by providing training, mentorship, and opportunities to grow in skill, confidence, and character.

We Pursue Excellence

We take pride in our work and refuse to cut corners. From diagnostics to communication, we strive to do things right the first time and continually improve how we serve.

We Steward What We’ve Been Given

We manage our time, tools, relationships, and resources responsibly. We operate this business with gratitude and accountability, recognizing it as a trust, not just a job.

When you bring your vehicle to Promex Tire and Auto, you can rest assured you’ll receive transparent, trustworthy service every time. We believe in doing what’s right for our customers, which means only recommending the repairs necessary for the safe operation of your vehicle. With us, there are no hidden agendas, just honest, dependable auto care you can count on.

Comprehensive Services Tailored to Your Needs

Promex Tire and Auto offers a wide range of services to meet all your automotive needs. We’ve got you covered from general auto repair and diagnostics to preventative maintenance and state inspections. Our technicians are skilled in handling everything from routine oil changes to engine replacements, using the latest tools and technology to ensure precision and accuracy in every job. Plus, with our 3 year/36,000 mile warranty on parts and labor, you can drive away with confidence knowing your vehicle is in good hands.

A person using a laptop to run diagnostics on a car engine. The laptop displays a graph on the screen, while the person's hand is typing on the keyboard. The car's engine components are visible beneath the laptop.
A baseball batter in a black uniform prepares to swing at an incoming pitch as the catcher and umpire, both in white and black uniforms, are behind the plate. Another player in a black uniform is on deck, and fielders are visible in the background.

Community Involvement: Going Beyond the Garage

As proud members of the Newport community, we believe in giving back whenever we can. That’s why we’re actively involved in local initiatives, including youth sports programs and are members of the Newport Chamber of Commerce. We understand the importance of supporting the neighborhoods we serve, and we’re committed to making a positive impact both inside and outside the garage.

Amenities Designed with You in Mind

At Promex Tire and Auto, we strive to make your experience as convenient and comfortable as possible. That’s why we offer:
Early bird and late drop-off services, accommodating your busy schedule.
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A welcoming waiting room provides a nice space for you to relax while we take care of your vehicle.
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Contact Us Today for Expert Auto Repair in Newport, NH

When it comes to auto repair, Promex Tire and Auto is the name you can trust. With our unmatched expertise, commitment to quality, and dedication to customer service, we’re here to keep you safe on the road for miles to come. Schedule an appointment today by calling 603-863-2704. Let us show you why we’re Newport’s premier auto repair experts.

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